Reviews
When Value Matters
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At AAG, we value integrity and accuracy above all! We think our customer testimonials reflect that. Find out what people love about Auto Appraisal Group! We love to hear reviews from our customers to ensure we are providing the most excellent and trust-worthy service possible. The following reviews are pulled directly from Google and customer submitted Testimonials. Read more reviews on Google and from our Yellowpages account.
Find some of our latest actual Google Reviews below:
Paul StoutApril 8, 2026Trustindex verifies that the original source of the review is Google. Fair and easy to work with. James BowlingApril 7, 2026Trustindex verifies that the original source of the review is Google. Wiley was awesome. He had communicated effectively by informing of the process and got me a bump on my claim. I would recommend him everyday for cars that others undervalue. For an example limited run cars are not the same as highly produced models of that same style (mustang GT v. Mustang GT 60 year - chaisis numbers, badging, special body kit, 20in rims, and a few others). Thank you Wiley. Branden PetermanMarch 27, 2026Trustindex verifies that the original source of the review is Google. Highly recommend! Great people to deal with! Dave RFebruary 26, 2026Trustindex verifies that the original source of the review is Google. My car was stolen from Schumacher of Infiniti of Palm beaches when I left car with them over xmas waiting for a part. My insurance company tried to low ball me on a 2017 1 of 50 Neiman Marcus edition car with less than 27k in miles. Got car from my dad who passed away so lots of sentimental value that money can not replace. Also, dealership ghosted me leaving me to deal with my insurance company and will probably need to sue the dealership for my out of pocket costs- deductible and my appraisal. I got a pre appraisal range for just 100 with a credit toward my appraisal after. I thought the appraisal process plus dealing with the insurance appraiser to settle on a number as required by my insurance contract was unbelievably cost effective. I got 4k more than the low ball offer from my insurance company. So auto appraisal group a silver lining in a very painful experience… John R. WarnerFebruary 17, 2026Trustindex verifies that the original source of the review is Google. AAG's service was absolutely top notch. The communication from the owner down to the inspector was quick, informative, and consistent. They quickly followed through on our request to have a vehicle-specific expert travel to the dealer, provided a highly-detailed verbal and written review, and the entire process was completed in less than a week. It was very helpful to have their experts review the car since it was in another part of the country and saved us a lot of time and hassle. Their results led to our decision not to purchase the vehicle, which also saved a lot of headaches had we bought it. Bob DeSalvoJanuary 21, 2026Trustindex verifies that the original source of the review is Google. Several years ago I used AAG to do a pre-purchase inspection on a classic car. Unfortunately my offer on the car was not accepted. Recently I found another car that I was interested in. AAG had done such a great job with the previous inspection I contacted them once again to inspect the current car. I spoke with Larry and he explained in great detail on what would take place with the inspection and he would contact me when an inspector was located. I gave him the sellers info and then later he contacted me to let me know that I would get a call from the inspector and also the cost of the service. The inspector called and he let me know that he set a date for the inspection and if I had any other concerns pertaining to the car. Jay Williams who did the inspection contacted me the morning after it was done. He gave me a summary of the inspection and answered my questions about the test drive. Jay informed me that the report and images would be on the AAG website for me to look over and I could contact him if I had any other concerns to discuss. The report was well organized and easy to understand with 148 images included. I then spoke with Larry in detail about the value of the car in it's present condition. In addition to that, he provided me with info concerning the ownership of a classic car and the challenges to expect. Larry has many years in the business and has a wealth of knowledge which was very helpful for me to make a decision on what to offer if I decided to move forward with the purchase. As of this review, I haven't committed to the purchase yet as I am interested in another car. If I need another inspection I will certainly use AAG again. Thank you Larry and Jay for doing a great job and providing such an important and wonderful service. Bob D Keith WatsonJanuary 20, 2026Trustindex verifies that the original source of the review is Google. I found Auto Appraisal Group to be extremely professional, thorough, and a very sound investment. I would highly recommend them for your pre-purchase inspection! Joao RoosJanuary 16, 2026Trustindex verifies that the original source of the review is Google. I had an excellent experience with Auto Appraisal Group. They appraised my vehicle after an insurance valuation, and thanks to their detailed and well-supported appraisal, the value of my car was successfully increased. From start to finish, the entire process was professional, transparent, and well communicated. They explained everything clearly, responded promptly to questions, and handled the appraisal with a high level of expertise. It was obvious they knew exactly what insurance companies look for and how to properly document vehicle value. I highly recommend Auto Appraisal Group to anyone dealing with an insurance claim or needing a fair and accurate vehicle appraisal. ultrahd2mDecember 18, 2025Trustindex verifies that the original source of the review is Google. Thank you Auto Appraisal Group for a great experience. The information provided by Scott Jarvis your certified agent was excellent. A 21 page report and 130+ pics was way more than I expected. A complete comprehensive report! It helped me understand the car I was about to purchase which was over 600 miles from my home. I would highly recommend your services to anyone about to purchase a car any distance from their residence. As far as I'm concerned, your company is an AA++.
“Prompt response in getting me to personnel who guided me through the process of getting an appraisal. Appraiser was thorough. It gave me a way to get started on the road to selling the cars. Really appreciated their input.”
“Your appraiser arrived on time, did a thorough appraisal of the vehicle and reviewed all documentation I had, and I received a well written report in a timely manner. Just what I wanted.”
“Rich knew what he was doing. Nice to hear someone that appreciated what my late husband was trying to build.”
“I was under a time crunch for this appraisal, and the company worked with me to meet my deadline. I was very appreciative.”
“Appreciated the time the representative took to go over the car with me as well as answering my questions. And he truly appreciated the attachment I have to the car.”


